Meet our Administrative Management
Mark D. Finkelstein, CRT - President
A native of Whiting, Indiana and a graduate of Indiana University and ASU with degrees in Biology and Healthcare Therapy, Mark has been in the Healthcare field for nearly 35 years and spent several years working at St. Margaret's hospital in Hammond, IN where he specialized in Neonatal ICU, Adult ICU and Trauma; later focusing on epidemiology, as well. Mark was raised in Whiting, by entrepreneurial parents; his father, Marvin Finkelstein owned a successful shade and awning company, where Mark worked from the time he was eight, and Rose Finkelstein was the daughter of a grocery merchant. After moving to Phoenix in 1980, due to the colder climates affecting post-surgical arthritis in his knees, Mark worked for Scottsdale Memorial Hospital - Osborn, now part of HonorHealth Healthcare System. After experiencing the staffing difficulties with current providers firsthand, Mark founded IRS. Now married for twenty-seven years, he has three grown children - a daughter, and identical twin boys. In his spare time, you will find Mark cycling across town and in various charity races and rides.
ANDREA FINKELSTEIN, BS PSYCHOLOGY - DIRECTOR OF MARKETING AND CLIENT RELATIONS
Andrea is a native of sunny Phoenix, Arizona. Born at St. Joseph's hospital and the wife of Mark for over 27 years. Her father owned Phoenix Stamp and Coin. And, both of her parents were known to own quite a bit of real estate in the valley. After graduating from ASU in Psychology with emphasis on marketing and advertising, Andrea began EVAN Advertising Concepts. After building and selling that business, she worked for MicroAge Computer Stores, and eventually became the Brand Marketing Manager for Compaq Computer Corporation. Leaving the computer industry for the auto industry, she quickly became the Fleet Department Manager for Showcase Honda, the largest Honda dealership in Arizona, where she received the prestigious "Gold Award" for the highest in sales and customer satisfaction. She left Showcase to work for her husband in 1991. Together they doubled their already large and thriving business and created the largest specialty medical registries in the country.
BOBBIE WOO - OFFICE COORDINATOR
Bobbie is an invaluable asset in keeping our day to day operations running smoothly. Responsible for maintaining current credentialing for hundreds of employees, and making sure the right hospitals have the information they need to meet JCAHO and other standards can be quite challenging. Bobbie is the first smiling face you will see when you walk in our doors, or the first voice you may hear on the phone. Bobbie has a varied background that ranges from managing Real Estate and Law Offices to working with other staffing agencies. She also emphasized business marketing and management in college. This background has uniquely qualified her to function comfortably in office management where being detail oriented is crucial, as is having a special ability to understand the psychology of motivating and managing people. Bobbie keeps her focus on appreciation of others, and you'll find her a pleasure to work with.
Scott Westley - Director of Operations
We are proud to announce our newest executive member, Scott Westley, as our Director of Operations for our Cleaning Division. Scott has over 30 years of operations, business development, customer service and leadership experience in the federal, public and private sectors. Retiring from active duty in the US Army as a Lieutenant Colonel, Scott also earned a Bachelor of Science degree from the College of New Jersey and was awarded a Master of Arts in Human Resources from Webster University. Prior to joining Care With Confidence, Scott was both a General Manager and Director of Operations for major commercial cleaning companies in the southwestern United States.
Tricia Paduano - Staffing Coordinator
Tricia has been an important part of the IRS team since 2008. Primarily the evening and weekend consultant, Tricia keeps the shifts staffed successfully and on time and makes sure our hospitals and employees have a real voice with solution-based powers twenty-four hours a day, seven days a week, 365 days each year. Tricia has been a staffing coordinator in the medical arena for many, many years; and, we rely on her skill and client satisfaction emphasis as an integral part of realizing our mission.
Tricia Paduano - Staffing Coordinator
Tricia has been an important part of the IRS team since 2008. Primarily the evening and weekend consultant, Tricia keeps the shifts staffed successfully and on time and makes sure our hospitals and employees have a real voice with solution-based powers twenty-four hours a day, seven days a week, 365 days each year. Tricia has been a staffing coordinator in the medical arena for many, many years; and, we rely on her skill and client satisfaction emphasis as an integral part of realizing our mission.
